Help system
A site helper that answers from a keyword bank and never sends or stores anything.
- Keyword-based help: The helper answers from a keyword bank, sends no data to a server and stores nothing.
- Context-aware answers: Answers take the current analysis result into account.
What does the ATS Free For All help bubble do?
The help bubble on ATS Free For All is a site helper that answers questions about the ATS CV checker from a built-in bank of written answers, and it sends nothing to a server and stores nothing about you.
You type a question or pick one of six starters, such as whether your CV is stored, how the score is calculated, which formats work, how long data is kept, whether the service is free and whether you need an account. The helper matches your words against keywords in its answer bank, using the language of the page, and shows the best answer, often with a link to the relevant page. It is not a chat model and does not generate text, so the same question always gets the same answer.
How does help use my own analysis result?
When an analysis is open, the ATS Free For All helper can answer four questions about your own result: why the score is low, what to fix first, which keywords are missing and what is already good.
Those answers are built from your report in the browser. A why-is-my-score-low answer gives your score, the points lost and the three costliest findings; a fix-first answer lists the top three findings by cost; a keyword answer names up to five missing terms with the match count and coverage percentage, and asks you to add a job ad if none was supplied. Only finding titles, costs and term lists are used, never evidence lines or CV text, and the result stays in the page. The question is recognised by common English words such as why, fix, keyword or good.
Example: asking about a low score
If you type why is my score low after an analysis, the ATS Free For All helper replies with your score out of its maximum, the number of points lost and the main findings with their costs.
A reply has this shape: your score is a number out of 100, you lost some points, and the main issues are listed with what each costs. If you instead ask which keywords are missing and you analysed without a job ad, the helper says that without an ad the keyword dimension is capped at 20 of 25 points and suggests adding one. A question about a general topic, such as columns, encoding, quantifying bullets or contact details, is answered from the written bank with a plain instruction, such as using a single-column layout.
What can the help bubble not answer?
The ATS Free For All help bubble cannot answer questions outside its bank, cannot reach a person, and does not judge your CV beyond the report you already have.
When no entry fits, it says it has no answer and points you to the contact link; a close match may be offered as a Did you mean suggestion. Questions it could not answer are kept in your browser session, up to the last 20, and are not sent anywhere. Thumbs-style feedback on an answer is kept the same way. For anything about deleting your data, use the data request form described on the privacy page, and for AI rewrites use the model options in the analyzer.
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